Runbooks
The Manifesto
- We are tired of haphazardly hunting through messy threads of GitHub issues and StackOverflow when we hit a problem
- We don’t want a one-off fix, we want to deepen our understanding of the problem space
- We want to give people a resource where they can benefit from our experience without taking up our time
What Is A Runbook?
For this site, a Runbook:
- Deals with a defined problem
- Provides clear and complete steps for investigating, diagnosing, and fixing the problem
- Provides useful and relevant background information for understanding the problem space
- Encapsulates prior experience of dealing with the problem
